“She’d been on a split shift, working five hours of her ten-hour shift before midnight and going back in at 3:00 a.m. to pick up the rest of it. The EOC was organized so that each operator worked a ten-hour shift, and because someone was arriving as someone else was leaving, there was overlap. It allowed the incoming operators to know what was going on and saved long explanations of existing or developing situations.She loved her job. There were times when she was so stressed that she had to tak...e breaks in the EOC “quiet room,” a place set aside for people who needed a brief moment of solitude after hectic periods of time to come down off the ceiling. It was a high-pressure job, with lives in the balance. The training had been intensive, but after her internship she felt capable of handling most any situation that arose. And if she needed help, it was all around her. These dedicated, good-hearted people made her proud to be a part of their group.“You look worn out,” Barbara mentioned as she put a plate of salad and a grilled cheese sandwich in front of Winnie, along with a cup of hot coffee.MoreLessRead More Read Less
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